Privacy policy

This Privacy Policy describes how REY AHP-FM (operated by A VASSALINI & G.M VASSALINI, Entity ID #3439809929) collects, uses, protects, and discloses your Personal Information when you visit, browse, or purchase products from reyahp-fm.myshopify.com (the "Site").

2.1 Information We Collect

When you interact with our Site, we collect information directly from you as well as automatically through automated tracking technologies:

  • Device & Technical Information: IP address, browser type and version, time zone setting, cookie identifiers, operating system, referring URL, pages viewed, and clickstream data.

  • Order & Transaction Data: Customer name, billing address, shipping address (e.g., residential address), payment authorization details, email address, phone number, and purchase history.

  • Communication Data: Direct email correspondence, inquiries, and customer service records sent to [email protected].

2.2 How We Use Your Personal Information

We utilize collected personal information for legitimate business purposes, including:

  • Fulfilling and processing orders, managing shipping and tracking logistics, and issuing order confirmations.

  • Processing payments securely through authorized payment gateway partners.

  • Providing responsive customer support regarding oil dispensers, drawer divider configurations, and delivery status.

  • Preventing fraudulent transactions, unauthorized activity, and maintaining website security.

  • Sending promotional communications (where explicitly opted-in by the user).

2.3 Data Sharing & Third-Party Vendors

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We share your information solely with essential service providers necessary to operate our business:

  • Shopify Platform: Our store is hosted on Shopify Inc., which provides the e-commerce foundation for our online shop. You can review Shopify's Privacy Policy at [https://www.shopify.com/legal/privacy](https://www.shopify.com/legal/privacy).

  • Couriers & Logistics Partners: Delivery address and contact details are transmitted to post offices and courier services to facilitate physical parcel delivery.

  • Legal Compliance: We may disclose your information if required by applicable Australian laws, court orders, subpoenas, or governmental regulations.

2.4 Data Security & Storage

We employ industry-standard administrative, physical, and electronic security measures to safeguard your personal data against loss, theft, unauthorized access, alteration, or disclosure. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

2.5 Your Rights & Contacting Us

Depending on your jurisdiction (under Australian Privacy Principles, GDPR, or applicable regional privacy laws), you have the right to request access to the personal data we store about you, request corrections to inaccurate data, or request data deletion. To exercise these rights, please submit a request to [email protected].